Delivery Information
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This page outlines the delivery policies and procedures for Barker & Geary Ltd.
1) Delivery Methods & Timeframes
- Kerbside delivery only.
- Standard Delivery: approximately 3 working days.
- Delivery times may be delayed due to fraud or age screening.
- Orders placed after 10am are processed from the next working day.
- Free delivery on all orders over £500.
2) Access Restrictions
Please notify us in advance of any access restrictions — for example narrow streets, parking limitations, or farm tracks.
Failure to do so may result in a failed delivery and additional re-delivery charges.
3) Delivery Process
To help reduce delivery costs, goods are manually offloaded from the delivery vehicle. We require someone on-site to sign for delivery and assist with unloading. For heavy or bulky items (e.g. timber or concrete), additional help may be required. As with most building material deliveries, our obligation ends at the kerbside.
4) Delivery Charges
Delivery charges are calculated automatically at checkout based on delivery method, location, and the size/weight of products. Free delivery is offered on all online orders over £500.
5) Receipt & Signature
A signature is required upon delivery. If delivery fails, you will receive collection instructions with a specified time limit.
6) Delivery Problems
If delivery fails due to customer error (e.g. incorrect address or no one available to accept delivery), re-delivery charges may apply.
Timed Delivery Policy
Requesting Timed Delivery
Timed deliveries can only be arranged by speaking directly with a Barker & Geary team member. If a timed delivery is unavailable, we will notify you and offer an alternative.
Delivery Issues
If there are any issues or concerns with your delivery, please contact us:
Phone: 01794 388205
Email: info@barkerandgeary.co.uk